When choosing a ready meal delivery service, besides the food and menu choices of course, we believe there are three other important things you should consider: the customer service, reliability, and any contracts to be aware of.
These three things will shape your experience with your chosen meal delivery service, and we believe they are what separate the very best meal-delivery companies from the rest. We have a firm belief in our ability to deliver excellence in all three of these areas – making Wiltshire Farm Foods a truly unique service.
1. Friendly customer service
Our local teams take pride in knowing their areas extremely well. With their knowledge of the communities they serve, they can provide a truly personal, friendly, and trustworthy service.
We’re proud to source our drivers locally – you’ll almost always see the same friendly face when you have your meals delivered. Our drivers really enjoy the time they spend with our customers, however during this difficult time protecting our customers and our teams remains our top priority. Therefore our standard approach will now be a ‘no-contact delivery’, in which all of our drivers have been specially trained. They’re more than happy to help, so if you cannot manage to collect your meals and put them away on your own, then your driver can put your frozen meals straight into the freezer if you need a helping hand.
For more information on how we’re ensuring your safety, have a read of this article.
As well as the friendly face to greet you on delivery, there’s also a friendly voice at the end of every phone call, waiting to help you place your next order.
2. Reliability
There’s nothing worse than ordering something, and then waiting all day for it to arrive only to be disappointed. That’s why we like to work locally – serving you with friendly, trusted drivers who live and work in your area, so you’ll regularly see familiar faces.
It’s easy to place your order online, or with one of our friendly advisors over the phone – even if the food delivery is for a friend or a relative. We can deliver direct to you, or to someone else’s address, and you’ll receive an email to confirm food has arrived safely.
For more information on delivery, and to see what days we’ll deliver to your area, visit our delivery page.
3. No contract. No commitment.
With Wiltshire Farm Foods, there are no nasty surprises hidden within complicated contracts. In fact, you don’t need to commit to a contract at all.
You can order your pre-cooked dinner as often or as little as you like, and delivery is free*. There are absolutely no hidden fees or charges to worry about! It’s just good old-fashioned service.
If you’re still not convinced, why not request a free brochure today? Have a browse of our menu of over 300 delicious dishes, place an order, and try us out – we’re sure the proof will be in the pudding!
*Minimum order applies in some areas.